Privacy Policy

Apart from providing its clients with exceptional service, Writeon Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

This privacy policy sets out how Writeon Ltd. uses and protects any information that you give Writeon Ltd. when you use this website.

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Writeon Ltd. Please read our Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us. However, should you not understand a particular passage or should you require further explanation with regards to your personal information or any queries with regard to these practices, please contact Marc Spiteri at info@homeworks.com.mt

Writeon Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Please note that all data thus captured will be used and held in accordance with the requirements of the General Data Protection Regulations 2018. This policy is effective from 25th May 2018.


What we collect
As a visitor on this website, you can browse our website with the need to provide us with any personal information as a visitor.

We collect your personal information only when you provide it to us. This may occur when you make contact with us via electronic mail, over the phone or in person. We may collect the following information:

  • name and job title
  • company name
  • contact information including but not limited to an email address and a phone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

Generally, it is you the visitor who controls the amount and type of information you provide us when using this website. This data will be processed and stored in our CRM* system and our email marketing platforms (SendinBlue and MailChimp).


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.



Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We limit the collection, use and retention of your personal Data to the specific information we need for legitimate purposes to administer our business, to provide you with quality service and offer various products or services that may be of interest to you. We take appropriate steps to protect Data collected against unauthorized access, disclosure or alteration, and to keep such Data accurate and up to date.


Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We never place personally identifiable information in cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Fraudulent Communication

Please note that Writeon Ltd. will never send you an e-mail requesting your password, credit card number or passport, personal identity card or social security number. If you receive any suspicious e-mails that looks like it is from this company, but asks you for your credit card number or passport, personal identity card or social security number, it is a fraudulent e-mail, or “phishing”. We recommend that you do not reply to the e-mail or click onto any links or pop-up messages and report to the local authorities which handle fraudulent e-mails. If you believe “phishers” have gained access to your personal or financial information, we recommend that you also change your password(s), alert your credit card service provider and bank and review credit card and bank account statements to check for unauthorised charges.


Children’s Privacy

Our website is not intended for children and minors and we do not knowingly solicit or collect Data from children and minors. As a parent or legal guardian, please do not allow your children to submit Data without your permission.


Links to third party websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

You may choose to restrict the collection or use of your personal information by emailing us at info@homeworks.com.mt

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen

This policy statement does not apply to our processing of Data on behalf of, or at the direction of, third party providers who may collect Data from you and provide it to us. In the situation where we would merely act as a data processor it is advisable for you to review applicable third party providers’ privacy policies before submitting Data.

You may request details of personal information which we hold about you under the General Data Protection Regulations 2018. If you would like a copy of the information held on you please write to info@homeworks.com.mt

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at info@homeworks.com.mt. We will promptly correct any information found to be incorrect.


Internet-based transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of the EU General Data Protection Regulations 2018. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.


Legal basis for retention

This website’s legal basis for collecting and using any personal information you may provide us with, as detailed in this Privacy Policy, depends entirely on the personal information collected, and on the context in which it is collected by us. We may process your personal information for any of the following reasons:

  • Whenever we may need to perform a contract with you
  • When you have given us permission to do so
  • The processing of said data is in our legitimate interests and it is not overridden by your interests
  • For payment processing purposes
  • To comply with the law

In certain circumstances, you as a visitor of our website may have certain data protection rights. In order to ensure that said rights are applicable to you we may require you to verify your identity prior to accepting any of the requests made in this respect. These rights are :

  • The right to access, update or to delete the personal information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Any visitor who feel that his rights have been violated by this website may issue a formal complaint to their local Data Protection Authority.


Updates to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time without advising you in advance. Should changes be made to this policy, we may notify you directly on our Website or via email. The method we chose is at our sole discretion. We will also change the “Last Updated” date found in this Privacy Policy.


Last Updated Date

This Privacy Policy was last updated on the 1st of October, 2018 in line with the last EU legislation to meet the GDPR requirements. Any changes we make to our Privacy Policy are effective as of this Last Updated date. Any changes to our statement will become effective upon posting of the revised statement on this site. This privacy policy replaces and over rides any prior Privacy Policies published by this website.


*CRM is a form of database software that holds information relating to Write-On Ltd.’s online presence